Adaptive optimisation and stressful situations eg 3ES staff

Posted on February 8, 2014

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In my last post I considered those apps that replace the main home screen of your phone with something that will change the apps etc on display based on the home screens understanding of your behaviour.  this should be brilliant,  what you want and need are right there, just as you require them.  As I said this, however can be confusing because most of us work best if things are where we expect them to be,  so moving stuff around can lead to frustration.

However there may be a special case with people who work in highly stressful situations,  and I realise that sounds counter intuitive,  so bear with me a little.

Governments are looking to smart phones and LTE (or 4G is you prefer) to provide the telecoms services to the three emergency services (3ES), fire, police and ambulance.

This makes sense and would move from those distinctly old school tetra devices, to intelligent ones with flexible interfaces.

So would it make sense to have a couple or even three distinct modes for the UI on the device.

Level 1 or Normal: I’m a PC on duty,  I have my full range of apps and they have the full range of functions.  Life is good.  i get to do a lot.

Level 2 or targeted: The user is on a mission/task and so the complexity of the Home screen and of critical apps is reduced, so that under stress the key apps / functions are bigger and easier to find.

Level 3: Critical: Fireman in a burning building, PC alone etc,  then reduced even further to make the Push to Talk or the emergency call easy to find, even when under considerable duress.

Of course these are for the work times,  I would assume that the device would have a Personal mode for all your other apps that are for when you’re off duty.

Just a thought.

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Posted in: Apps, mobile